Effective October 15, 2026
This policy explains what information Great South Log Homes LLC ("Great South Log Homes," "we," "us") collects when you visit greatsouthloghomeservice.com or contact us, how we use it, and the choices you have.
Information you give us
When you fill out our contact form, we collect the name, phone number, email address and message you enter. When you call us, we see the phone number you call from and anything you tell us about your home or project. We use this only to answer you, give estimates, schedule and carry out work, and keep records of the jobs we do.
Information collected automatically
Like most websites, our site and the tools on it collect some information automatically when you visit:
- Server logs. Our web host records basic technical details such as your IP address, browser type, the pages you request and the time of the request. These logs are used for security and to keep the site running.
- Cookies and similar technologies. Small files stored by your browser that help the site work and help us understand how it is used.
- Analytics. We use Google Analytics to see how visitors find and use our site (for example, which pages are viewed and how long visits last). Google Analytics uses cookies and collects information such as your approximate location, device and browser.
- Advertising measurement. When we run online ads, we use Google Ads, and may use Microsoft Advertising, to measure whether an ad led to a phone call or a form submission. These services may set cookies or use similar identifiers to do that.
- Spam protection. Our contact form may use Google reCAPTCHA to block automated spam. reCAPTCHA collects hardware and software information and sends it to Google for analysis, as described in Google's privacy policy.
How we share information
We do not sell your personal information, and we do not share it with other businesses for their own marketing. We share information only:
- with service providers that help us run our business and website (such as our web host, email provider, and the Google and Microsoft services listed above), who may use it only to provide their services;
- when required by law, or to protect our rights, our customers or the public; and
- as part of a sale or transfer of our business, if that ever happens.
Your choices
- You can set your browser to block or delete cookies. Some parts of the site may not work as well if you do.
- You can opt out of Google Analytics with the Google Analytics opt-out browser add-on.
- You can control personalized ads from Google at My Ad Center and from Microsoft at Microsoft's ad settings.
- You can ask us what personal information we have about you, or ask us to correct or delete it, by contacting us using the details below. We may need to keep some records, such as job and billing records, where the law requires it.
How long we keep information
We keep contact-form messages and customer records for as long as we need them to respond to you, complete and support your project, and meet our legal and tax obligations. Analytics and advertising data are kept according to the settings and policies of Google and Microsoft.
Security
We take reasonable steps to protect the information we collect, and our site is served over an encrypted (HTTPS) connection. No website or email system is completely secure, so please do not send sensitive information such as payment card numbers through our contact form.
Children
Our site and services are meant for adults. We do not knowingly collect personal information from children under 13.
Other websites
Our site links to other websites, such as our Google reviews page. Those sites have their own privacy policies, and we are not responsible for how they handle information.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
If you have questions about this policy or your information, contact us:
Great South Log Homes LLC
12055 Hutchinson Road, Live Oak, FL 32060
Phone: (386) 249-0976
Or use our contact form.